The worst nuclear disaster in U.S. history began with a relatively harmless malfunction — the failure of a secondary cooling circuit. Such issues weren’t uncommon at the Three Mile Island Nuclear Generating Plant. The failed…
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Defining Strategic KPIs
Peter Drucker, famed management consultant, once said, “If you can’t measure it, you can’t manage it.” Insightful? Sure, but what he didn’t say was what to measure. Almost every company knows the importance of KPIs…
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Useful KPIs for Healthy Hospital Quality Management
In the healthcare industry, key performance indicators (KPIs) are an integral tool for measuring quality. According to a study released by BioMed Central, establishing quality performance indicators has become increasingly important for hospitals and members…
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