Today, technology is a part of nearly every facet of franchise and chain operations that helps owners track KPIs, train workers, monitor sales and inventory, and market to customers. There’s no sign of it slowing it down, either. Modern franchisors see the way technology gives them an edge in a market that’s only getting more competitive.

However, the pace of innovation also puts franchisors in a precarious position where tech adoption quickly tips towards technology mess. Disconnected systems from different vendors make it difficult to access the information they need right when they need it, potentially leading to a performance gap between what’s expected and what’s delivered.

So, What’s the Problem?

You’ve probably already invested in best-in-class systems for POS, labor, inventory, accounting, training, loyalty & promotions, accounting… and they all do their specific job well.

But your systems don’t talk to each other, and you spend more time managing them – and coming up with manual workarounds to get them to do what you need – than you do managing your business.

The result is operational chaos and a performance gap between what leaders want to happen and what unit-level managers are delivering. The cost of the performance gap is inefficiency, slow movement, mistakes, and missed opportunities. Having all your people, systems, and locations working on the same page is essential for profitability and growth, but that isn’t happening for many franchise or chain owners.

Remove “Chaos” From the Equation

How do you manage the chaos? The simple answer is this: Don’t. You can remove chaos and the performance gap from the equation and get back to managing and growing your business. Until this year, this wasn’t an option for franchise and chain owners, but now there is a new platform built specifically to do just that – Break free from the chaos, gain impressive efficiencies in your operations, and take back your time to focus on what matters.

Jump the Performance Gap

So, what’s this new platform that makes franchise life easier? The TruOI Operational Intelligence (OI) Platform. After years of working with multi-location business CEOs to improve their operations, it was clear to us that they all have the same problem. They all had great know-how, business systems, and management tools, but none of the tools worked well together, and they caused as many new problems as solutions. TruOI fixes that by linking everything and everyone under one system with a single login. It bridges the performance gap.

How? TruOI is like autopilot for your business. It integrates and automates all your systems, data, locations, and people in real-time – using your existing systems – under the TruOI umbrella. With everything connected, TruOI can detect performance issues in real-time and take action to resolve them.

Let’s use labor costs as an example. Having everything connected within the TruOI Platform allows issues like timecard violations to be detected and resolved with automatic activity triggers in real-time. TruOI first detects the problem in your scheduling and timecard apps (even if they are separate systems or within your POS) and then automatically reminds the specific employee to clock out while notifying the location manager on duty about the labor variance. Also, with a connection to your training system, information about the timecard policy can be sent to the employee, while at the same time, management coaching can be sent to the manager – all automatically. Now imagine having that capability for your 10, 100, or 1000 different business locations.

And that’s just one use case. The same real-time control can streamline all day-to-day operations: inventory, new hire onboarding, AM/PM/Closing checklists, sanitation checks, promotions… even the temps on your walk-in coolers. With TruOI, you can fix problems right now – not next week or at the end of the month when you get a report.

TruOI is a franchise and chain business tool for managing the performance gap. It’s a first-of-its-kind solution and is backed by the experience gained from years of working with multi-location business owners to solve their operational challenges and be more successful.

Whether you have 5 locations or 10,000, TruOI makes real-time management of all aspects of franchise and chain businesses – from any location, on any device – a reality for CEOs and their teams.