If you are a franchise owner or operator, you’ve gotten this far using a combination of determination and a lot of long hours. To keep growing and succeeding, you need an operational intelligence tool that allows you to make critical decisions fast, with strategic information from all operational sectors, reporting in real-time.
Undoubtedly, you already employ a number of information systems: POS, inventory, labor/time management/payroll, vendor management, accounting, marketing, customer service, and loyalty programs. If you are large enough, your staff includes IT pros that install and monitor your programs and provide report pipelines that keep you informed.
Still, even on a good day, you are plagued by the need to check multiple data source reports, some of which are dated. As a result, your ability to see everything and make informed, real-time decisions is iffy.
TruOI lets you see everything at once.
TruOI Operational Intelligence Platform is your solution. TruOI is an enterprise platform that gathers information from all operations sources and presents it in a clear, concise visual format. To make that information even more useful, TruOI includes an analytics engine that compares current data with past performance to quickly highlight problems and opportunities.
To aid your decision-making process, TruOI features enhanced visuals: performance KPI displays, graphs, and speedometers, as well as reference charts like benchmarks and P&Ls. The advanced TruOI platform gathers operations intelligence from any source, an important asset for franchises with multiple POS systems.
TruOI provides real-time data.
With TruOI Operational Intelligence Platform, you have the real-time information you need to address current problems and improve operational performance. To better map positive and negative trends, the TruOI analytics engine accesses historical data that compares and benchmarks current performance to your operation’s history.
Since TruOI is an enterprise platform, data and performance reports are integrated from all branches, outlets, and territories, and are shared at all levels: corporate, regional, and unit. Interactions on the platform are shared in real-time, on any device connected to the platform: desktop, laptop, tablet, and phone.
With TruOI, you can make informed decisions that enable your success and meet your franchise goals.
TruOI saves time.
The TruOI success platform automatically updates your metrics and KPIs in real-time, regardless of the source, eliminating the cumbersome and labor-intensive team effort to gather data and generate reports each month.
For senior management, TruOI provides high-level information that allows better strategic and tactical decision-making. For comparative purposes, TruOI can display data from multiples sources at the same time, like sales levels plus salespeople compensation. As needed, you can drill down into any data source to isolate a problem or to generate an optimized change in procedures.
TruOI is easy to customize.
Every franchise has unique procedures and needs. Fortunately, TruOI is easy to customize. Access to the platform is password-protected, so senior management can decide who has access and can easily and quickly deny continued access to a departing employee.
On the data level, you have considerable control over what data you want to view and the format in which it is displayed. You can view one or a number of data screens at the same time. You can use filters to determine data by type, date, period, and other parameters.
TruOI’s customization features ensure you are receiving exactly the information you need to make the right decisions.
TruOI provides alerts.
An effective franchise manager needs the ability to address operations problems quickly. In addition to its powerful visualizations, the TruOI analytics engine uncovers operations discrepancies, like an inventory shortfall or a hot lead. With a few quick clicks, you can share alerts with a single unit manager or via a franchise-wide broadcast that brings everyone on your team up to speed.
TruOI improves marketing.
TruOI Operational Intelligence Platform is a smart way to analyze the effectiveness of promotions designed to attract and engage customers and boost unit revenue growth. The platform allows your marketing team to sync strategic KPIs from an unlimited number of sales and marketing tools and analyze results in real-time. These insights will help your team adapt their efforts to produce increased ROI and focus your outreach efforts on customers.
TruOI is a training platform, too.
As an enterprise platform, TruOI serves your training and coaching needs. You can upload, edit, and share training and operations materials using the TruOI database and then create a self-service, password-protected virtual training hub. The training hub can include instructional step-by-step procedures, videos, and FAQs.
TruOI improves compliance.
Your franchises work best when they comply with protocols and policies. TruOI allows you to monitor performance on a unit or chainwide basis to ensure consistency and standardization, in operations as well as in sales and marketing procedures. When discrepancies arise, management can quickly address the parties involved.
Use TruOI to better manage your franchise.
TruOI Operational Intelligence Platform is a comprehensive franchise operational success solution powered by real-time information and optimized with an analytics engine, with critical decision-making information presented in an easy-to-view, easy-to-use format. By utilizing its features, you can better:
- Grow unit revenues
- Improve unit profitability
- Ensure all franchisees have up-to-date information
- Improve communication and engagement among franchisees
- Attract and engage customers with effective marketing
- Manage onboarding in one place
- Track compliance across the entire franchise