In a world of shrinking QSR location footprints, increasing labor costs, ghost kitchens stealing market share, and a shrinking labor pool, how can QSR chains succeed? So, why is Chick-fil-A, So Successful? I live in…
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Hourly employees are the backbone of the U.S. economy. They make up well over half (58 percent) of all wage and salary workers. At the same time, they are also often young. For example, 69…
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Troy, Mich. — TruOI helps franchise and chain CEOs gain efficiencies needed to manage high labor costs during the busy summer months and increase profitability. Franchise and chain CEOs need to effectively navigate their complex…
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Today, technology is a part of nearly every facet of franchise and chain operations that helps owners track KPIs, train workers, monitor sales and inventory, and market to customers. There’s no sign of it slowing…
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Managing operations across multiple business locations is challenging, to say the least. There are numerous KPIs you’re tracking and operational costs to consider, all while making sure processes and performance are humming along. To do…
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